Frequently Asked Questions
Everything you need to know about your Paradoxe Paris experience.
Where does Paradoxe Paris ship from?
All our orders are curated and shipped directly from our warehouse in Paris, France, ensuring the highest standards of quality control and authentic Parisian craftsmanship.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, unwashed, and with all Paradoxe tags still attached.
How can I track my order?
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for flexible installment options in selected regions.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. As our silhouettes often feature unique cuts, we recommend checking these measurements against your favorite garments for the perfect fit.
Do you offer international shipping?
Yes, Paradoxe Paris ships worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.